They Call
Your customers call your restaurant like they already do. When your team can't get to the phone, BypassLines can.
AI PHONE ORDERING + MERCHANT MANAGEMENT
FROM PHONE CALL
FROM PHONE CALL
TO PAID ORDER.
TO YOUR KITCHEN.
BypassLines takes restaurant phone orders using your menu, guides customers through payment, and sends paid orders into your connected restaurant workflow—while your team keeps serving.
$299 per location / month · Explore pricing →
Keep your restaurant number
Works with supported POS systems
Merchant order management
HOW BYPASSLINES WORKS
The simple part is yours.
The simple part is yours.
The hard part is ours.
Keep running your restaurant. BypassLines helps make sure the phone doesn't become another thing your team has to stop for.
We Take the Order
BypassLines uses your restaurant's menu to handle the ordering conversation, including the choices and modifiers needed to get it right.
Your Kitchen Gets to Work
Once payment is confirmed, the paid order flows through your connected POS into your existing kitchen fulfillment process.
They call. We answer. Your kitchen gets the order.
Call → Order → Payment → POS → Kitchen. See the full journey in the example below.
EXAMPLE ORDERHear the request.
Hear the request.
See the order take shape.
From phone call to paid order to kitchen—without your staff stopping to take the call.
YOUR RESTAURANTExample complete
One call.
Every detail.
Restaurant phone orderBypassLines
“Payment is confirmed, and the kitchen has received your order. Thanks for calling our restaurant!”
Read the example conversation
- BypassLines: Thanks for calling our restaurant. What can I get started for you today?
- Customer: I’d like two cheeseburgers and a large fry.
- BypassLines: Absolutely. How would you like the burgers cooked?
- Customer: Medium. Add bacon to one.
- BypassLines: Got it. Two medium cheeseburgers, bacon on one, and a large fry. Anything else today?
- Customer: That’s everything.
- BypassLines: Your total is $30.24, including tax. Once payment is confirmed, we’ll send your order right through.
- Example event: Payment confirmed.
- BypassLines: Payment is confirmed. Thank you! We’re sending your paid order to our restaurant now.
- Example event: Paid order sent to POS, then received by the kitchen.
- BypassLines: The kitchen has received your order. Thanks for calling our restaurant!
THE RECEIPTEXAMPLE ORDER
YourKITCHEN
Kitchen received
QTY / ITEMAMOUNT
Listening for your order…
2×
Cheeseburger$11.00 eachCook: MediumBacon on one burger
$22.001×
Add baconOne burger only
$2.001×
Large fries$4.00 each
$4.00- Subtotal
- $28.00
- Tax (illustrative 8%)
- $2.24
- Total
- $30.24
✓ PAYMENT CONFIRMED · $30.24
Made with care. Thanks for your order.
Illustrative menu prices and tax.
No real charge or order. Not BypassLines service pricing.
- ✓ORDER CAPTURED
- ✓PAYMENT CONFIRMED
- ✓SENT TO POS
- ✓KITCHEN RECEIVED
Call → Order → Payment → POS → Kitchen. Visual example only; no real call, charge or order.
Put BypassLines to WorkYOUR ORDERS. YOUR CONTROL.The call ends.
The call ends.
Your team stays in control.
The phone is still an ordering channel. BypassLines makes it digital—with order details your team can review after the conversation.
BypassLines · Merchant dashboardPRODUCT ILLUSTRATION
YOUR RESTAURANT
ILLUSTRATIVE ORDEROrders, at a glance.
Incoming orders 3
Customer 1New
#1042 · Pickup
2:42 PM$30.24
Customer 2New
#1041 · Pickup
2:39 PMCustomer 3New
#1040 · Pickup
2:36 PMORDER #1042
NewOrder details
ORDER TYPEPickupCUSTOMERCustomer 1
| Item | Amount |
|---|---|
| 2 × CheeseburgerMedium · $11.00 each | $22.00 |
| 1 × Add baconOne burger only | $2.00 |
| 1 × Large fries | $4.00 |
Special instructionBacon on one burger only.
- Subtotal
- $28.00
- Tax (illustrative 8%)
- $2.24
- Total
- $30.24
Status controls
NewPreparingCompleted
Refund control available in the merchant dashboardIncoming orders
Review new orders in one place, with customer and order details together.
Every detail stays attached
Items, modifiers, special instructions and totals stay with the order.
Your team keeps control
Use existing order-status and refund controls in your merchant dashboard.
From the ordering conversation to the details your restaurant needs.
Get Started ↗
THE REALITY OF RUNNING A RESTAURANT
You can't answer the phone when your hands are already full.
Being busy should mean business is good — not that you're losing the next order because nobody can get to the phone.
Running it yourself?
You're cooking, taking payments and helping customers. Then the phone starts ringing.
Short staffed tonight?
The employee answering the phone is often the same person your customers need at the counter.
Kitchen slammed?
Stopping everything for another phone order interrupts the entire operation.
Out catering an event?
You may be away from the restaurant. Your customers are still calling.
A ringing phone isn't just a call.
It could be your next order.
BUILT FOR THE REAL SHIFT
You don't need more things to manage.
You need the things already demanding your attention to stop competing with each other.
One-person operation?
Keep cooking, serving and running the business while BypassLines handles ordering calls.
Short staffed?
Keep your people focused on the guests and orders already in front of them.
Catering while the restaurant stays open?
Your attention can be somewhere else without every unanswered call becoming a missed opportunity.
KEEP YOUR TEAM IN THE MOMENTAt the counter.
On the line.
With your guests.
On the line.
With your guests.
The phone order can keep moving, too.
Being busy shouldn't cost you the next order.
One missed call might be one meal. During a rush, it could be several. Over time, unanswered ordering calls become opportunities your restaurant never gets the chance to fulfill.
BypassLines gives those calls somewhere to go.Stop Missing OrdersPHONE ORDERING. MERCHANT CONTROL.Turn phone calls
Turn phone calls
into orders.
Keep your team focused on service. Bring phone ordering and merchant order management together for your restaurant.
Call → Order → Payment → POS → Kitchen
Keep your restaurant number. Use your menu. Confirm your POS connection during setup.
$299per location / month
AI phone ordering with merchant order management.
- No per-minute AI billing
- No commission on restaurant sales
- Ordering conversations using your menu
- Item modifiers and special instructions
- Customer payment experience
- Supported POS connection
- Merchant order details and status controls
- Restaurant onboarding and support
Subscription price. Ask us to confirm payment-processing costs and any other applicable charges before activation.
The next order could already be ringing.
Keep your team focused. Keep your kitchen moving. Give more ordering calls a chance to become an order.
Get Started With BypassLines